Frequently Asked Questions
We know hiring a contractor is a big decision. This page answers some of the broader questions clients ask before choosing Superior Painting. From project timelines to prep work and materials, you’ll find helpful guidance right here.
How long has Superior Painting been in business?
We've been serving Central Arkansas homeowners and businesses since 2007. Our team brings over 20 years of experience to every project.
Are you a locally owned company?
Yes, we’re proud to be locally owned and based in Little Rock. We serve clients throughout Central Arkansas and surrounding communities.
How soon can you start a project after the estimate?
Our schedule fills up quickly, especially in the spring and summer. We typically start within one to two weeks after an estimate, depending on availability and project size.
Do you have in-house crews or use subcontractors?
All work is completed by our trained, in-house team—including our carpenters. We don’t outsource labor, which helps us maintain quality and accountability from start to finish.
Estimates, Pricing & Payments
Do you offer free estimates?
Yes. All estimates are free, detailed, and tailored to your specific project. We’ll visit the site, evaluate the scope of work, and give you a clear quote—no obligation.
How do you price your services?
Pricing is based on factors like surface condition, square footage, materials needed, and any prep or repair work required. We’ll walk through all costs with you before the job begins.
What forms of payment do you accept?
We accept major credit cards, checks, and other standard forms of payment. Ask us if you have specific billing or payment questions.
Do you require a deposit?
For most projects, a deposit is required to reserve your start date and order materials. The balance is due upon completion unless otherwise discussed.
Project Planning & Preparation
How do I prepare my home or business before the project starts?
We’ll give you a simple prep checklist during the estimate process. In general, we ask that you clear personal items, fragile decor, and small furniture from the work area. We’ll handle the rest, including drop cloths and floor protection.
Will someone be on-site to manage the crew?
Yes, every project is supervised by a lead technician or project manager who communicates with you directly and keeps the work on track.
Do I need to be present during the project?
You're welcome to be home, but it's not required. Many of our clients feel comfortable leaving while we work. We’ll coordinate access and keep you updated.
How do you handle cleanup?
We clean up thoroughly at the end of each day, not just at the end of the project. Our goal is to leave your space cleaner than we found it.
Materials, Products & Quality
What brands of paint and stain do you use?
We use professional-grade Sherwin Williams and Benjamin Moore products across all painting and staining projects. For deck and woodwork, we recommend specific stains and sealers based on your material and environment.
Can you use a paint or stain I provide?
We typically prefer to use our own materials to ensure quality control, but if you have a preferred product in mind, let us know and we’ll discuss your options.
Do you offer warranties on your work?
Yes, we stand behind our workmanship. Most paint jobs include a workmanship warranty—details are provided in your estimate. Manufacturer warranties may also apply based on the products used.